astwind Wholesale Gift Distributors does not back order, if an item
purchased has depleted stock, you will not be charged for the item
and you will receive a confirmation email detailing your adjusted
order total promptly.
To ensure excellent service, orders are readied for shipment
immediately and cannot be changed or cancelled.
Incorrectly Addressed & Non-Deliverable Orders
UPS offers an Intercept Service to correct packages that have been
shipped incorrectly The fee for Intercept Service is $12.00 per
box. Customer service fee is a one time fee of $4.00. Not all
Intercepts are successful and there is no charge for failed
Find out more about UPS Intercept Service
If orders are returned as undeliverable or refused, merchandise
credit is less a 20% restocking fee and return freight cost.
Outbound shipping is non-refundable.
Shipping to the Continental United States
Eastwind Wholesale Gift Distributors offers competitive shipping
rates based on order amount. Orders sub-totaling $2,000.00 or more
are freight capped at 10%. The shopping cart will not apply
shipping charges over $2,000.00 - the 10% freight charge will be
added to your merchandise total after check out. The new invoice
total will be emailed.