Categories | Queue Management System |
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Place of Origin: | WUHAN |
Brand Name: | GY-electron |
Certification: | ISO.CE |
Model Number: | 800D |
MOQ: | 1pcs |
Delivery Time: | about two days after confirm order |
Payment Terms: | TT or Western Union |
Supply Ability: | 100sets per month |
Company Info. |
GUANGYUAN INDUSTRY GROUP LIMITED |
View Contact Details |
Product List |
Specifications
intelligent queue management system,with SMS reservation,web-service(web appoitment),wireless queue system,queue machine
Features
1. by touch 15" or 17" LCD TFT screen to get tickets
2. Wireless or Wire Communication
3. With sub-service menu
4. With SMS reservation
5. With Web service( web reservation) features
6. Have very complete queue report statistics
7. Can display any country language on tickets, LED Counter Display/LED Main Display/LCD TV or Plasma main display, 15 or 17" TFT LCD Touch Screen Ticket Dispenser
8. Can broadcast multi-voices such as Chinese, English, French,Spanish, Arabic, Amharic, Persian,Romanian, Vietnamese.....and etc
9. Suitable for multi-services(unlimited services), multiple queue, multiple windows
10. Support to use virtual Call software
11. Can connect with LCD TV or Plasma main display
RZ-800D is the software that manages the queue in any customer interaction point smartly. The process starts with a customer who just pops in the customer care center. The customer will have to select the service he/she is looking for by pressing the options at the touch screen monitor. Once the service type is selected, the system will calculate the number of persons waiting in the queue and their expected service time and will generate a token.
The customer service officer will get the list of pending customers
waiting in their group at his workstation with the description.
They will pick the customer in a predefine order and as soon as
they serve the current customer, the system will display and
announce with voice prompt the token number of next customer who is
supposed to be served. The center supervisor will be able to
monitor the queue status from his/ her desktop online. The
management will get the data and summary of information about the
number of customers and service matrix, time and other special
reports.
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