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Automatic multi-service queue management system

Categories Queue Management System
Place of Origin: WUHAN
Brand Name: GY-electron
Certification: ISO.CE
Model Number: 800D
MOQ: 1pcs
Delivery Time: about two days after confirm order
Payment Terms: TT or Western Union
Supply Ability: 100sets per month
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    • Product Details
    • Company Profile

    Automatic multi-service queue management system

    Specifications

    intelligent queue management system,with SMS reservation,web-service(web appoitment),wireless queue system,queue machine

    Features

    1. by touch 15" or 17" LCD TFT screen to get tickets

    2. Wireless or Wire Communication

    3. With sub-service menu

    4. With SMS reservation

    5. With Web service( web reservation) features

    6. Have very complete queue report statistics

    7. Can display any country language on tickets, LED Counter Display/LED Main Display/LCD TV or Plasma main display, 15 or 17" TFT LCD Touch Screen Ticket Dispenser

    8. Can broadcast multi-voices such as Chinese, English, French,Spanish, Arabic, Amharic, Persian,Romanian, Vietnamese.....and etc

    9. Suitable for multi-services(unlimited services), multiple queue, multiple windows

    10. Support to use virtual Call software

    11. Can connect with LCD TV or Plasma main display

    RZ-800D is the software that manages the queue in any customer interaction point smartly. The process starts with a customer who just pops in the customer care center. The customer will have to select the service he/she is looking for by pressing the options at the touch screen monitor. Once the service type is selected, the system will calculate the number of persons waiting in the queue and their expected service time and will generate a token.


    The customer service officer will get the list of pending customers waiting in their group at his workstation with the description. They will pick the customer in a predefine order and as soon as they serve the current customer, the system will display and announce with voice prompt the token number of next customer who is supposed to be served. The center supervisor will be able to monitor the queue status from his/ her desktop online. The management will get the data and summary of information about the number of customers and service matrix, time and other special reports.



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